Intelliflix Movie Rental Service

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Home » Consumer Reviews » Entertainment » Intelliflix Movie Rental Service

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Intelliflix Movie Rental Service

Feb 2, 2008

IntelliFlix complaint by Klschen

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DO NOT RENT FROM INTELLIFLIX FOR YOUR ONLINE MOVIE RENTAL NEEDS! I have been a member of intelliflix for approximately 5 months and the service is horrible. The movies take very long to arrive and the movie selection is old. The queue order doesn't matter as they send you a movie on the bottom of your queue and there isnt any order to it. I highly recommend Netflix or Blockbuster as their turnaround is much better since their distributions sites are spread out. Intelliflix distribution SITE is in Pa. DONT rent from INTELLIFLIX ! Dont expect to receive any help from their customer service department either.

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Comments (4)

1. Written by Vikas, on 31-03-2008 15:00

Please put a '0' in the ratings drop down box. I used to be an employee of Intelliflix worked from India.Danny, Chris, Debra have no values for their employees so how can they be good to the customers who incase try to use their services. They claim themselves to be the best DVD rental providers instead the company name should be changed from INTELLIFLIX to "CHARITY-FLIX"

Being an ex-employee of Iflix my sincere advice to everybody is "PLEASE DONT JOIN INTELLIFLIX".

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2. Written by Chuck, on 07-03-2008 13:14

I haven't been able to even navigate / browse their movie selections. When I emailed them, they said it was because they were "updating their inventory." Are you kidding me? It has been over 3 weeks and each time I've attempted to browse their selections I'm told that "that selection is not available, please review these other options below." I'm not interested in alternate selections, I'd just like to browse and select at least one movie that I'd like to see.

I've now emailed them back 3 times without a reply, so I'll be filing a complaint with the Better Business Bureau if I hear nothing by today.

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3. Written by Jan, on 03-03-2008 13:53

I AGREE!

I have not received a rental from them for over 2 months and my membership does not end until May, 2008. I sent a complaint email to customer service and they said that the company was busy doing an inventory! Can you believe this? This place *** for more reasons: Same movies sent 2-3 times. 50% of my selections placed in the waiting area and never moved into the available queue area, received broken/unplayable discs too many times. I'm thinking of initiating legal action against them for movies not sent to me according to contract.

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4. Written by solange, on 02-02-2008 20:30

Netflix is the best!

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